TERMS AND CONDITIONS

Please read the following information about our shipping policy at Happylilliput.com that you should know before making a purchase:

1. Delivery Timeframe: Our standard delivery time varies depending on your location and the specific product. While we aim for timely delivery, please be aware that unforeseen circumstances might sometimes cause delays.
2. Shipping Partners: We collaborate with reliable shipping partners who operate 24/7 to ensure your orders are promptly dispatched. However, occasional delays can occur due to factors like weather conditions, holidays, or unexpected events.
3. Tracking Information: Once your order is shipped, we provide tracking details, allowing you to monitor its progress and estimate the delivery date.
4. International Shipping: For international orders, additional customs fees and import duties may apply. Delivery times might also be longer due to clearance processes in the destination country. Please consider these potential extra costs and longer timeframes.
5. Express Shipping Options: We offer expedited shipping services for customers needing faster delivery. While this option may involve extra costs, it guarantees quicker delivery.
6. Returns and Refunds: Our return and refund policy outline the steps to follow in case of delivery issues or problems with the product. Please refer to this policy for further guidance.
7. Communication Channels: Our customer support team is available to assist with any shipping-related queries or concerns. Feel free to contact us through our support channels for assistance.
8. Packaging: We take extra care when packing all orders to ensure that the product remains in top-notch condition and reaches you safely. Your order will be sealed securely and shipped discreetly.
9. International Customs Charges: Some countries may impose customs charges on shipments. Customers are responsible for any customs fees, local taxes, and processing charges applied by the delivery company for customs clearance, unless these fees were already included during checkout.
10. Tampered, Damaged, or Opened Packages: If you receive a shipment that appears tampered with, damaged, or opened, please refuse to accept it. Take a photo of the package and immediately contact our customer care team. You can reach us by phone at +1-(978)-727-2221 or via email at contact@happylilliput.com
11. Public Holidays and Peak Seasons: During holiday seasons or peak times like Black Friday or Christmas, Diwali, Hannukah, Eid, Thanksgiving, Holi, shipping durations might be extended due to higher order volumes. It's advisable to place orders in advance during these periods.

It's important to review these shipping policy details before making a purchase to ensure a smooth and well-informed shopping experience with us at Happylilliput.com. If you have any further questions or need clarification, our customer support team is ready to help.